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RIYADH: Altibbi, the UAE-based digital health platform that raised $44m in Series B funding last month, plans to expand its offering with the launch of new diagnostic services in Saudi Arabia and Egypt.

“What we are doing right now is we are focusing on the telehealth service in Saudi Arabia and Egypt. This round of funding will allow us to launch our drug delivery and diagnostic services in both countries,” Altibbi CEO and co-founder Jalil Lebadi said in an interview with Arab News.

Once Altibbi establishes a strong presence in the Kingdom and Egypt with the new services, he said they will raise more funds to expand further into North Africa and Pakistan.

One of the first to launch a portal in the Arab region for various types of medical content, the Jordan-founded company quickly grew into a digital health platform providing primary telehealth services in 14 countries.

Altibbi, which also offers remote medical consultation services allowing users to connect directly with accredited doctors via phone or text chat, has managed to provide more than 5 million consultations over the past four years.

Lebadi said they aim to be the digital health platform at the heart of the patient journey or patient health journey.

Unlike carpooling or food delivery, he said, “when you order something one day, it’s completely independent of what you ordered the day before.”

“In healthcare, every decision you make every day depends a lot on what you did the day before and the year before and what medications you took ten years ago. So it’s all very intertwined and very connected”, explained the CEO of Altibbi.

He pointed out that healthcare is still disconnected from the physical world, resulting in wasted time, money and effort for clients.

“That’s something that digital health aims to solve along the way. We’ve already done a lot with our primary care service, which actually complements that part of the world, where we don’t have physical infrastructure of appropriate primary care,” Lebadi said.

He explained that they have augmented this by introducing telehealth for primary care services. “And we want to continue that, we want to establish drug delivery, we want to establish diagnostic services.”

Altibbi aims to create a complete medical experience through its platform that can allow users to receive prescriptions, medications and even lab tests performed at their homes.

He wants to profit from being a first mover while capitalizing on low competition in the market due to high regulations and a lack of trust.

“The regulatory system is one of our allies because, after so many years, we have managed to break it. We are in fact the most accredited digital health company in the Arab world today,” he revealed.

“We are authorized in Dubai, Saudi Arabia and Egypt. We are working with the government in a roundtable to regulate telehealth and digital health platforms,” Lebadi concluded.